Before You Arrange The Work
Agree what receiving and handling records are needed. Link photos or notes to an order reference or package identifier so the same goods can be recognised across stages. Serial-number recording or opening boxes should be explicitly included when required.
Confirm The Practical Details
Distinguish arrival, completed packing, transport handover and final delivery. Record the known stage and relevant package count. Photos describe visible conditions; they do not replace testing or prove the state of hidden contents.
Before Dispatch
If a discrepancy is found, gather the shipment reference, discovery time, photos and relevant handover records. Separate observed facts from suspected causes. Contact the responsible party about next steps; records do not automatically determine liability or guarantee compensation.