Contact our team

Talk To Jeton Express. Directly.

Open a chat on WhatsApp or Telegram. Send your cargo details, photos or packing list when you are ready.

Before we talk

Prepare Your Shipment Brief

Prepare a checklist for your enquiry if it helps. Start with the information you already have.

Guidance For Your Enquiry

Start With What You Know.

Complete what you know, then copy the checklist to share in chat. Every field is optional.

  • Goods: detailed product name, material and intended use where applicable:
  • Origin:
  • Destination and final delivery requirements:
  • Expected cargo-ready date and required arrival date (state both separately):
  • Outer packed dimensions and gross weights, including packaging and pallets: measured figures or estimates:
  • Package groups: quantity, external length × width × height and gross weight per package; specify units:
  • Known special attributes and handling needs:
  • Requested receiving, consolidation, packing, transport or delivery scope:
  • Invoice value and currency, where applicable; mark unconfirmed information as pending:
  • Document provider, importer and receiving contact, where applicable or still to be confirmed:

Business chat

WhatsApp

Connect using our business contact link, or scan the QR code from another device.

Chat On WhatsApp

Direct conversation

Telegram

Open our Telegram contact, or scan the QR code from another device.

Chat On Telegram
Jeton Express Telegram QR code

JETON EXPRESS SERVICE LIMITED

Telephone: +86 138 2225 9854
Offices in Guangzhou and Hong Kong.
Guangzhou operations team and cargo handling center.

Shipment templates

Prepare The Details Once.

Download a blank template, fill in what you know, then send it to our team through WhatsApp or Telegram. Leave uncertain details marked as pending.

Packing List

Record each package separately. Use packed outer dimensions in centimetres and gross weight in kilograms. Repeat the package reference for multiple products in the same package; record its measurements only once.

Download Packing List · CSV

Quote Request

Describe the route, cargo, readiness date and delivery endpoint. Add the handling work and charges you need the quotation to cover.

Download Quote Request · TXT

These are preparation templates. Confirm the required shipping documents, receiving arrangements and service scope with our team before dispatch.

Compare Two Quotations With The Same Endpoint

Worked planning example

Compare Two Quotations With The Same Endpoint

Situation

Quote A covers international freight only. Quote B also lists origin handling and destination delivery. The smaller headline figure is not necessarily the smaller total.

What To Do

  1. Fix the same cargo description, final package measurements, gross weight, origin and endpoint for both requests.
  2. Place collection, reception, packing, freight, destination handling and final delivery on separate lines. Mark included, excluded or awaiting confirmation.
  3. Check currency, charging unit, minimum, validity and payment conditions. Ask who pays destination charges and what triggers extra storage or waiting charges.

What To Check Afterwards

Keep unresolved items visible before approval. Do not total figures in different currencies without stating the conversion basis; an unspecified charge must not be treated as zero.

Illustrative planning example; quantities are invented, not a customer shipment or a quotation.

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