Cargo Reception
Confirm arrival arrangements with the team before delivery.
Guangzhou operations
Talk directly with the team behind cargo reception and processing at our Guangzhou handling center.
Discuss This Shipment
Guangzhou operationsOur Guangzhou operations team coordinates the practical work around incoming cargo. Agree the receiving references, checks, consolidation, packing and onward release needed for your shipment before goods arrive.
Confirm arrival arrangements with the team before delivery.
Discuss package condition, dimensions and any special instructions.
Align processing with the next transport stage and required documents.
Handling instructions
Use a supplier or order reference for every expected parcel.
Agree counts, visible-condition records and any additional inspection work.
Confirm what is ready to move, what stays in storage and who gives release instructions.
Business execution
Keep each supplier arrival identifiable, then approve checks, packaging changes and onward release against the actual packages.
Agree who prepares each record and which work is included in the actual shipment scope.
Scope, timing and charges are confirmed for the specific shipment. Read the official Jeton Express service standards, then send the details directly to our team.
Scope & changes
Confirm priced tasks, responsibility and the conditions that reopen a decision.
Which receiving, counting and visible-condition tasks are included, and which additional inspection tasks need a separate scope?
Which packages, labour and materials are priced, and when are revised measurements used to reassess onward freight?
What storage period, partial-release work and transfer charges apply to released pieces and packages still held?
Keep affected arrivals distinguishable; reconcile expected and received pieces, record the difference and await the designated owner's instruction before consolidation or release.
Link old and new package references, update outer measurements and review handling and freight charges; seek revised approval before releasing affected packages.
Get the information ready
Agree the actual record owners, match the shipment facts and identify the work still awaiting confirmation.
Expected goods and package counts.
Fragile, stackability or other relevant conditions.
Collection or reception coordination details.
Prepare the details
Agree supplier references, expected boxes and the receiving record. Keep each arrival identifiable until the consolidation or partial-release instructions are confirmed.
Confirm which packaging to retain, permitted changes and the photo record required. Measure the finished packages again after the agreed packing work.
Specify the counts, visible-condition checks, photos or inspection report needed. A receiving photo or quantity check does not prove performance, authenticity or full product compliance.
Illustrative planning example
The received carton count matches the supplier list, but the buyer needs confirmation that the requested product variant is inside. A carton count or exterior photograph cannot answer that question.
Choose the required check and who approves opening. Agree its coverage and which variant or accessory differences require review before release. Specify any functional testing provider, method and acceptance criteria separately.
This is a planning example. Confirm acceptance, the included work and the proposed timing for the actual shipment.
Questions before shipping
Contact our Guangzhou team before dispatch. They will confirm the reception address, reference and arrival arrangements for your cargo.
Send the supplier and expected package details. Agree identification, consolidation and release instructions with the team.
Confirm the checks you need. Package counts and visible-condition checks differ from functional testing or a full product inspection.
Check the facts and agree the next step with the team. Share documents and personal details only in a private conversation.
Compare product, quantity, packaging, weight and batteries with the approved scope.
Updated description, photographs and measurements of affected packages.
Acceptance, documents and any cost changes before dispatch.
Compare expected and received counts; retain labels and evidence of external condition.
Receiving record, package count and photographs of packages and labels.
Separation, handling and release approval; review any claim separately.
Returns & reverse logistics
Confirm the return endpoint, approval and handling scope before moving packages.
Your next shipment
Tell us what you are shipping and where it needs to go. Our team will help you work through the next steps.