Identify The Code And The Receiving Location
For the US FedEx process documented in its location guide, a participating retailer supplies a QR code and an eligible counter prints the return label. A code on your phone therefore has a different role from the label attached to the parcel. Check the retailer’s message, the carrier and the specific location’s printing capability. This US example does not establish support at every partner location, in another country or for a driver collecting from home.
FedEx US · QR-code locations
Keep Labels And Customs Documents Separate
Check which item and parcel each return reference belongs to before printing or attaching a label. DHL Express’s US packing guidance says to remove old shipping labels when reusing a box. Keep the current label clear and readable. For a cross-border return, confirm whether a customs invoice or other documents are required for the actual goods and route; a return QR code does not resolve those document requirements. Ask the retailer or the party arranging the shipment for a corrected file if a document is unreadable.
DHL Express US · Packing and old labels
Keep A Handover Record
Before handover, record the number of parcels and keep each order reference linked to its current label. Our preparation recommendation is to retain the return authorisation, the final packed parcel photo and the counter or pickup receipt. Ask which reference can track the transport and which belongs only to the shop’s return system. A receipt records a handover step; it does not establish that a refund has been approved or that international clearance is complete.
