Freight Paid, But Another Import Bill Arrives: Clarify The Charge And Payer

Transport charges, government duties and taxes, and clearance service charges are different items. Check the written scope and the shipment’s billing instructions before paying or disputing a destination bill.

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Separate The Types Of Cost

FedEx’s US international guidance includes duties, taxes and other clearance charges when discussing total landed cost. DHL Express’s US customs-services page describes administrative charges associated with handling certain customs payments. These examples show why a transport price and an import bill need to be examined separately. They do not establish a rate, tax threshold or universal fee for your destination. Ask which invoice lines are government assessments and which are services or advances provided by the carrier or broker.

FedEx US · Duties, taxes and landed cost

DHL Express US · Customs service charges

Check The Payer And The Written Scope

Before dispatch, confirm the origin and final delivery point, the selected service and the party arranging clearance. Our recommendation is to record the payer for transportation, duties and taxes, and any clearance or advance-payment service fees separately. Ask whether each item is included, separately billed, provisional or outside the agreed scope. A statement that freight is paid, or that clearance is included, needs this detail. Keep the written offer and shipment billing instructions together. Do not rely on an isolated abbreviation or a marketplace shipping title as a complete allocation of costs.

FedEx US · Duties, taxes and landed cost

DHL Express US · Customs questions and payer instructions

Match The Bill To The Shipment

If another bill arrives, compare its tracking reference, invoice number, issuing party, destination and charge descriptions with the shipment records. Request the itemised basis for any unclear line and identify the party able to review it. Keep official assessments distinct from a carrier’s service charge and from the original product price. Our recommendation is to confirm any claimed duplication before requesting a correction. The outcome depends on the shipment’s actual billing arrangements and local rules; this checklist does not determine legal liability, tax treatment or a refund entitlement.

Worked planning example

Compare Two Quotations With The Same Endpoint

Situation

Quote A covers international freight only. Quote B also lists origin handling and destination delivery. The smaller headline figure is not necessarily the smaller total.

What To Do

  1. Fix the same cargo description, final package measurements, gross weight, origin and endpoint for both requests.
  2. Place collection, reception, packing, freight, destination handling and final delivery on separate lines. Mark included, excluded or awaiting confirmation.
  3. Check currency, charging unit, minimum, validity and payment conditions. Ask who pays destination charges and what triggers extra storage or waiting charges.

What To Check Afterwards

Keep unresolved items visible before approval. Do not total figures in different currencies without stating the conversion basis; an unspecified charge must not be treated as zero.

Illustrative planning example; quantities are invented, not a customer shipment or a quotation.

Check Each Cost Separately

Scroll sideways to see all columns.

Cost categoryQuestion before dispatchRecord to retain
TransportWhat origin and final delivery scope is included?Written offer, service and package measurements
Government duties and taxesWho is selected to pay and what assessment applies?Billing instruction and relevant assessment
Clearance or advance-payment serviceIs the service included, separately billed or provisional?Service description and itemised charge basis
Destination or final delivery serviceWhat additional work or access condition is included?Agreed scope and any later approved change

Download charge review (CSV, English)

Reference Reading

Reviewed on 5 October 2026. Carrier examples apply to the named market and process.

The receiving, checks, packing, charges and release scope are confirmed in writing for each shipment. Visible checks do not establish authenticity or functional performance.

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